Configuration Technician – L3 Department (NAIC3)
Mar 2025 – July 2025
Update OS, execute command line scripts and other logical configurations on switches,
servers,
AP’s,
Chassis, etc for LAN or VPN through console ports or ssh.
Assist project engineers with innovation, trouble shooting, and maintaining functionality of
customer provided
equipment.
Integrate and inspect PSU’s, control nodes or NIM cards for proper and efficient
performance of
network devices.
Subject Matter Expert (S.M.E) – L2/L3 Department (NAIC3)
July 2024 – Sep 2024
Manage certain operational and tactical aspects of multiple, large, complex and non-complex
projects.
Develop, demonstrate, and execute excellent verbal and written communication skills for
efficient
internal and
external communication strategies with all necessary levels of management within a team.
Utilize project management observations and techniques to improve execution and efficiency.
Implement engagement, review, and quality assurance of procedures in accordance with
company’
methodology to
achieve customer delight.
Production Associate – L2 Department (NAIC2/NAIC3)
Mar 2023 – Mar 2025
Identify and Inspect products for compliance or defects.
Follow general instructions and technical documents to execute assigned tasks related to the
product.
Perform hardware installation and assembly per customer requirements.
